matkaa online

matkaa online App support

Contact
+91 7147142893

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and grant you access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should allow you to play smoothly.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and not from bonus collections. This means users can only withdraw money won from playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that all your Know Your Customer (KYC) details are fully filled out and submitted within the app. This includes saving your Aadhar card and bank details, as well as linking your UPI account.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically facilitate a process that takes 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause additional wait times, sometimes extending up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing up, but you're experiencing issues, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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